Policies

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Wings Over the Rockies may photograph or videotape visitors for educational and promotional purposes. Attendance on Wings property implies consent for the use of visitors’ likenesses for marketing purposes.

Last Updated/Effective Date: 7/27/2023

Wings Over the Rockies™ (“Wings”) is committed to protecting your privacy. This Privacy Policy describes the processing of Personal Information (defined below) that is provided, collected, or shared through our website (the “Site”), or other platforms that link to this Privacy Policy, or that is otherwise provided to, or collected by us when you visit the Air & Space Museum or participate in our other in-person experiences, and in connection with the products and services we offer (collectively, the “Services”). This Privacy Policy also describes your choices about the collection, sharing, and use of your Personal Information. By using Wings’ Site and Services, you agree to be bound by the Wings Over the Rockies Privacy Policy outlined below.

Personal Information That Wings Collects

We may collect a range of Personal Information. “Personal Information” means any information that is linked or reasonably linkable to an identified or identifiable natural person. Personal Information does not include de-identified data or publicly available information.

The types of Personal Information we collect may include:

Contact Information

If you submit an inquiry, become a member, book a private event, submit a survey, purchase tickets to an event or entry tickets, or otherwise provide information through our Site, we may collect your contact information. This may include your name, postal address, phone number, email address, and your occupation.

Online Purchases

All online purchases processed by Wings are made through our payment service provider, Altru by Blackbaud, such as purchasing a membership, purchasing event or entrance tickets, or donating. Wings will ask you to provide our service provider certain Personal Information needed to process your transaction, acknowledge your contribution, and provide your membership and admission benefits. This information includes your name and names of other members on your account, billing and/or shipping addresses, telephone number, email address, and payment information.

Location Data

While navigating our Site your mobile device or browser may share your location data, both through WiFi and GPS. We will collect this information based on the settings of your phone and browser.

Communication Information

We may collect the contents of your communications with us, which includes any audio, electronic, visual information, or any data in any files uploaded, whether via email, social media, telephone or otherwise, and inferences we may make from other Personal Information we collect. Where permitted by applicable law, we may collect and maintain records or communications with our agents, representatives, or employees via the Site, email, social media, or similar functionality.

Children’s Data

From time to time and with parental or legal guardian consent, we may collect the Sensitive Personal Information of children, under 13 years of age, when they use our Services. This may include their name, date of birth, postal address, phone number, and email address. Please see below for additional information related to our children’s privacy practice.

How Wings Collects Personal Information

We May Collect Your Personal Information Directly From You

For example, if you register for a membership, book a private event, purchase event and entry tickets, use the Site, submit a survey, or request information from us.

We May Also Collect Personal Information From Third Parties

For example, we may work with business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.

Through Online Tracking Technologies

We and our service providers may use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect usage and browser information about how you use the Site. We process the Personal Information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of the Site, to enhance your experience through personalization, and to help us better understand the features of the Site that you and other users are most interested in.

Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.

Some of our service providers or plug-ins may use cookies or other methods to gather information regarding your use of the Site and may combine the information in these cookies with any Personal Information about you that they may have. The use of such tracking information by a third party depends on the privacy notice of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.

• Online Behavioral Advertising We use third parties and/or service providers to provide interest-based advertising services. These services may serve advertisements on our behalf that are customized based on predictions about your interests generated from your visits to websites (including this Site) over time and across different websites. The data collected may be associated with your Personal Information. These advertisements may appear on the Site and on other websites, and may be sent to you via email.
• We use Google Ads to serve ads across various websites. Google uses Cookies to collect data about your visits to the Site to generate targeted advertisements to you on other websites that you visit. To opt-out of this type of advertising by Google, to customize your ad preferences, or to limit Google’s collection or use of such data, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site. To change your preferences with respect to certain online ads or to obtain more information about ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads. Opting-out of targeted advertising does not opt you out of all ads, just those targeted to you.
• Through Analytics – We use analytics services, including Google Analytics, to assist us with analyzing our website traffic through cookies and similar technologies. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools.

To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.

How Wings Uses and Discloses the Personal Information Collected

Wings uses the Personal Information you provide to us for internal purposes, such as sending you emails about our promotions, events, and Services; to fulfill your requests, such as purchasing a membership or completing a donation; and to analyze trends and collect statistics. Wings may also collect your Personal Information to protect against criminal activity, claims, and other liabilities; protect the security and integrity of the Site; meet our contractual obligations; comply with applicable legal or regulatory requirements and our policies; and the extent necessary for any other lawful purpose for which Personal Information is collected.

Wings may hire a service provider to help operate the Site or our Services, we may give access to Personal Information as necessary to perform the service on our behalf. This may include service providers that operate our Site, send our communications, or run our promotions. Wings may also share aggregate statistics about our visitors, customers, sales, traffic patterns and related Site information to third parties.

We may share names, email, and postal addresses received with our business partners, such as other nonprofit organizations.

We may also share your Personal Information when we have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Wings, its users, or the public against harm.

We may also share Personal Information if and when we are involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business. Where legally required we will give you prior notice and if you have a legal right to do so, an opportunity to object to this transfer.

Children’s Privacy

Wings does not solicit or target the Personal Information from children under 13 years of age. While our Site is not intended for children under 13, if we learn that we have collected Personal Information from a child under 13, without the consent of a parent or legal guardian, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information, you can contact us by using the information listed below under “Exercise your Individual Privacy Rights.”

How Long Does Wings Keep Your Personal Information

Wings will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Policy, or any longer retention period required by law. If you are a Colorado resident, please see the section below titled Notice to Colorado Residents for additional information about how long we retain your Personal Information.

Notice to Colorado Residents

Categories of Personal Information Collected

Personal Information collected about you will vary according to our interactions with you and the Services we offer and contains the disclosures required under the Colorado Privacy Act (“CPA”). Specific types or examples of Personal Information that could be collected by Category are provided below.

For purposes of this Section, the term “Personal Information” used above will have the same meaning as “Personal Data” as defined under the CPA.

If you are a resident of Colorado, you may have the following rights:

Exercising your Individual Privacy Rights

You will not be discriminated against in any way by virtue of your exercise of the rights listed in this Privacy Policy which means we will not deny goods or Services to you, provide different prices or rates for goods or Service to you, or provide a different level or quality of goods or services to you. To exercise your rights, please submit a request to us by one of the following methods:

• Submitting a request through our web form; or
• By calling us at 303-360-5360

Verification: We will need to verify your identity in order to respond to a rights request. If you are an authorized agent making an opt-out request on behalf of a Colorado consumer, we will also need to verify of that agent. If we request, you must provide us with sufficient information to verify your identity and/or authority to act on behalf of the consumer. In general, we may ask you to provide Personal Information that we already maintain about you or we may use a third-party verification service. In either event, we will try to avoid asking you for sensitive Personal Information to verify your identity.

Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond. PI collected from an individual to determine whether a request is a verifiable consumer request may not be used or disclosed for any other purpose except as required by law.

We will respond to rights requests within the time required by applicable law. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account . If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Making a verifiable consumer request does not require you to create an account with us.

If we cannot verify your identity or confirm the Personal Information that relates to you, we may deny the request and inform you of the reason in writing. We may also deny certain requests, or only fulfill some in part, as permitted or required by law. For example, if you request to delete Personal Information, we may retain Personal Information that we need to retain for legal purposes.

Appeal Process

If your request is denied, please send us an email to Privacy@WingsMuseum.org with the Subject Line “Appeal” and attach the communication from Us explaining why we were unable to fulfill your request as well as your response to the reason we provided for not fulfilling your request. You may contact the Colorado Attorney General through its website:  https://coag.gov/file-complaint/ regarding any complaints you may have with respect to the exercise of your rights.

Linking to Third-Party Websites

Wings’ website may include links to websites operated by third parties over which we have no control. Once you leave WingsMuseum.org this Privacy Policy no longer applies. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s Privacy Policy.

How We Secure Your Personal Information

We use our commercially reasonable efforts to protect the confidentiality and security of Personal Information we process. However, despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information.

Revisions to our Privacy Policy

Please note that Wings may revise its Privacy Policy at any time, without notice, such changes to be effective immediately upon posting. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this document to review our most current policy. Material changes will be conspicuously posted on the Site or otherwise communicated to you.

Contact Wings

Send your questions, comments, or concerns about our privacy policy or our privacy practices to Privacy@WingsMuseum.org or write us at:

Wings Over the Rockies
Air & Space Museum
7711 East Academy Blvd
Denver, Colorado 80230
Attn: Chief Operations Officer